Service & Support
Welcome to Service and Support page from BioEnable, We are dealing in wide range of Biometric and IoT products, including Aadhaar Enrollment and Kits, Aadhaar Authentication devices, Access control and time attendance products. In order to get latest updates regarding products manual and their respective information we suggest customers to check below URL as per their product need and requirement. Product information along with manual for download available at below URL
For further, service, support and warranty related queries, please use below link to provide more information on the products and your purchase details, so that our teams can connect back with you
Service & Support Escalation Matrix
Level 1:Sayali Patil, For entire Tech Support on H/W, S/W, Testing, Off-site Services,
AMCs, Nitgen interactions and Tenders – 020-66813722/3751 sayali@bioenabletech.com cc to support@bioenabletech.com
For scanners and related SDK: support@bioenabletech.com. Phone: 020 66813721 / Whatsapp only: 9850830066
Level 2: On-site Installation and Support 020-66813752 / 66813722
Delhi Office :Entire network: Mr.Kumar Satyamev: +91-9654307078 kumar@bioenabletech.com
Hyderabad Office: EntireNetwork: Mr.Hemant +919966794823/09059809805, hemant@bioenabletech.com
National Service Centre for entire biometric products :
Mr.Dinesh Mhatre +91-370313753 dineshm@bioenabletech.com
Level 3: Ajay.Patwari [HOD - Support and Services] Only emails on ajay@bioenabletech.com