Service & Support


Welcome to Service and Support  page from BioEnable, We are dealing in wide range of Biometric and IoT products, including Aadhaar Enrollment and Kits, Aadhaar Authentication devices, Access control and time attendance products. In order to get latest updates regarding products manual and their respective information we suggest customers to check below URL as per their product need and requirement.  Product information along with manual for download available at below URL  

Click Here 

For further, service, support and warranty related queries, please use below link to provide more information on the products and your purchase details, so that our teams can connect back with you

 Click Here


Scanners Service & Support:

Contact Person: Kaustubh Ghag: +91 9850830066

Email: support@bioenabletech.com


Service & Support Escalation Matrix

Level 1:Snehit Kale, For entire Tech Support on H/W,  S/W,  Testing, Off-site Services, 

AMCs, Nitgen interactions and Tenders – 020-66813722/3751 Email to support@bioenabletech.com

For scanners and related SDK: support@bioenabletech.com. Phone: 020 66813721 / Whatsapp only: 9850830066


Level 2: On-site Installation and Support 020-66813752 / 66813722

Delhi Office :Entire network: Mr.Kumar Satyamev: +91-9654307078  kumar@bioenabletech.com


National Service Center for entire biometric products :

Contact Person: Mr.Dinesh Mhatre +91-9370313753

Email: dineshm@bioenabletech.com